Returns & Refunds

Return Policy Overview

We have a strict no-return policy unless the item you received is defective or was damaged during travel.

Eligible for Return

Not Eligible for Return

How to Initiate a Return

1. Log in to your account and go to Order History
2. Select the order and click "Return Items"
3. Choose reason for return and upload photos if defective
4. Print return label (free for defective items)
5. Pack securely and drop off at nearest courier partner

Refund Process

Exchange Policy

We do not offer product exchanges.

Retreat Booking Cancellations

Retreat bookings have a separate cancellation policy:

• 30+ days before: Full refund minus ₹500 booking fee
• 15+ days before: 50% refund
• Less than 15 days: No refund (one-time transfer to future retreat allowed)